Our services have the highest standard of care and quality accommodation
At Heart & Home Living, we provide more than just care — we create a safe, nurturing home where children can heal, learn, and grow. Our services are built around compassion, stability, and personalised support for every child’s journey.
Our Homes
provide the
highest standard
We ensure high standards by maintaining a skilled, reflective team committed to children’s safety and wellbeing. Through regular training, supervision, and monitoring, we uphold best practice and regulatory requirements. Continuous improvement, feedback from children, and strong leadership ensure our care remains consistent, compassionate, and focused on positive outcomes. All of our homes have a strong “Good” judgement from Ofsted.
Our Beautiful Homes
Our children’s homes are based on our belief that children deserves the very best care in a warm, nurturing environment. Located in lovely urban areas, the homes features bright, thoughtfully designed interiors that feel calm, homley and welcoming. Every space is created with comfort in mind, offering personalised care and support tailored to each child’s individual needs.
Our Services
Therapeutic Care
We empower healing through a variety of specialist-led approaches, delivered by our dedicated team. Our exceptional therapeutic services prioritise the well-being of every child in our care. With expertise in a wide range of therapeutic modalities, our compassionate specialists work collaboratively with children to create personalised plans that support emotional well-being, foster healing, and promote growth.
Dedicated & Experienced Teams
Our compassionate staff are carefully selected and highly trained in trauma-informed care, ensuring every person feels safe, respected, and supported.
They understand the impact of trauma and respond with empathy, patience, and professionalism.
Through ongoing training, our team learns to recognize triggers, promote healing, and build trust.
Each interaction is guided by understanding, not judgment.
This approach helps create a nurturing environment where individuals can truly grow and recove.
Education & Life Skills
We go beyond traditional learning by combining academic education, extra-curricular activities, and life skills training.
Our approach develops both knowledge and character, preparing students for real-world challenges.
Through engaging activities, we encourage creativity, teamwork, and confidence.
Life skills lessons build resilience, communication, and problem-solving abilities.
Together, these experiences empower students to thrive in school and in life.
Safe and Comfortable Homes
We recognise the importance of providing a safe, supportive environment for every child in our care. A key part of our approach is prioritising thoughtful matching, ensuring children are placed in homes that best meet their individual needs, preferences, personalities, and the appropriate duration of care.
Our experienced staff take the time to understand each child’s unique needs and characteristics, working closely with them and their families to ensure the best possible match. We strive to create a welcoming and nurturing environment where every child feels supported, valued, and at home.
Through our comprehensive matching process, we aim to place children in homes where they can form meaningful connections, develop a sense of belonging, and thrive in a supportive community. We believe that a well-matched environment plays a crucial role in building trust, fostering positive relationships, and promoting emotional well-being.
In Partnership with
bMindful
Psychology
bMindful Psychology
We are proud to partner with bMindful Psychology, a leading provider of innovative psychological services for children and young people.
bMindful Psychology is dedicated to promoting the mental health and emotional well being of children and adolescents through high quality therapeutic and clinical interventions. Their team brings expertise across a broad range of areas, including psychological assessment, therapy, consultation, and professional training for our care team.
bMindful Psychology is dedicated to promoting the mental health and emotional well being of children and adolescents through high quality therapeutic and clinical interventions. Their team brings expertise across a broad range of areas, including psychological assessment, therapy, consultation, and professional training for our care team.
A Multidisciplinary Team
Working with bMindful provides access to a diverse team of highly skilled professionals, including:
- Clinical Psychologists
- Forensic Psychologists
- Educational Psychologists
- Psychotherapists
- Psychiatrists
- Paediatricians
- Creative Psychotherapists (Art, Dance & Movement)
- Occupational Therapists
- Speech & Language Therapists
Services Offered
bMindful deliver a wide range of services designed to meet the complex needs of children, young people, and the teams who support them, including:
- Comprehensive psychological assessments – cognitive, emotional, and behavioural
- Therapeutic interventions tailored to individual needs – CBT, trauma focused therapy, creative therapies, Occupational Therapy, and more
- Consultation and reflective practice for care teams, embedding trauma informed approaches in daily practice
- Clinical governance and risk management support, ensuring safe and effective care delivery
- Prescription of therapeutic aids and environmental adaptations to support children’s needs
- Training and professional development – from introductory workshops to accredited qualifications, equipping staff with the skills to provide effective support
- Specialist input for neurodevelopmental conditions (e.g., ADHD, autism, dyspraxia, visual processing) and a wide range of mental health presentations
Our Specialties
Access to a range of therapies
Custom-built formulation of each child’s care plan
Emphasis on new experiences and personal growth
Holidays abroad and enriching activities
Opportunities to develop passions and talents
Community integration (Cadets, Brownies, Scouts, etc.)
Specialist education as required
We are an
ofsted rated GOOD provider
With Aurora House, Orion House, Lyra House and Cygnus House having achieved “Good” at the latest inspection!
We are committed to achieving consistently the highest of OFSTED ratings. Through continuous training and nurturing of our dedicated managers and staff, we ensure the highest possibilities of excellence. Our dedication extends to fostering a team of exceptional individuals, driving industry standards to new heights. chnage this text to We are an Ofsted-rated GOOD provider, with all inspected homes achieving a “Good” rating at their most recent inspection. Inspection reports for each home are available via the links on our Homes page.
We are committed to consistently achieving the highest Ofsted standards. Through continuous training, strong leadership, and the ongoing development of our managers and staff, we create the conditions for excellence. Our focus is on building exceptional teams and delivering high-quality care that raises standards and improves outcomes for children.
Experience The Quality Of Our Homes
Discover the exceptional care and comfort we provide by watching our showcase videos. See firsthand how our commitment to the best quality, spacious living environments, safe locations, and lovely gardens makes a difference.
We Strive for the Best Outcomes for Every Child
“Hiring experienced and dedicated staff who are trained in providing high-quality care and support for the children’s specialist needs”
Ken, Team Leader
“Continuously improving our practices to meet the evolving needs and challenges of the children to give the best and safest environment possible”
Sarah, Team Leader
“Investing in regular training and professional development for our staff to ensure they have the latest necessary qualifications and expertise.”
Jhon, Support Worker
“Upholding high standards of care, professionalism, and ethics in all our operations and interactions”
Sarah, Team Leader
“Hiring experienced and dedicated staff who are trained in providing high-quality care and support for the children’s specialist needs”